Rental
All websites need to be hosted on a server. WebStorm Online, through their parent company, Britnett Web Services, host all their client’s sites on one of the biggest hosts in the world called Hostway. Hostway back up all Britnett sites every day 7 days a week. This means that if, in error, a Britnett site was deleted or damaged for any reason the worst case would be that the site could be restored back to how it was within the last 24 hours. Hostway are open 365 days per year 24 hours per day. Other clients who use Hostway are Sony Music, JVC, Coca Cola, McGraw-Hill, Bank of Montreal Tribune Co,Hershey's Food Corp, Campbell Food, Wrigley Jr. Company, Disney, Infinity Broadcasting, Fox News.
*Back Up Information. **Hosting Infrastructure. (See below)

Host Site upkeep and maintenance
Every month Britnett Support Team send software through all sites to look for common errors. For example a corrupted link. In most cases our software fixes these simple errors to keep your business website working smoothly. Otherwise if a Britnett client discovers an error within the site, simply report to the Support Team through Web Storm Online and we will fix it for you.

Continuous e-mail support
Email support@webstormonline.co.uk or contact us with any questions and we will reply and advise. Always identify yourself with your company name.

Webstorm online office hours support and service

WebStorm Online personnel are on-hand locally to assist and advise at any time in business office hours. You can contact Web Storm Online to request site changes or a reminder how to make changes to your site.

Britnett-Carver up-dates
As the Internet changes so does Carver. Any changes and up-dates to Carver will automatically be populated into your site.

*Back up information
Due to the large amount of data the Backup data is kept for up to a maximum of 2 weeks. Britnett-Carver sites have a back up and restore facility. It is good practice to have a copy of all data added to your site and saved as you use the CMS. See Terms of Business.

**Hosting infrastructure
250,191 sq ft of data center space
Carrier independent
Multiple OC-48, OC-12, and GigE connections to the Tier 1 Internet backbone providers
Cisco, Foundry, Juniper networking gear
Diesel generators
Network of 11 lights out Tier 1 data centers
Megawatt Diesel generators
VESDA detection and FM200 gas-based fire suppression system
Seven dedicated electrical feeds
Powered by five different substations
Connected to multiple transfer switches
1,500 kVA of uninterruptible power supply
Weekly testing of back-up generators

Security
24x7 live closed circuit TV monitoring
Biometric access control
Redundant power supplies
Multiple HVAC systems
Disaster recovery and geographic load balancing
Capacity for 17,000 servers
31,000 square feet of server space
Adds 50,000 square feet to total footprint
Brings global footprint to 450,000 square feet
Provides colocation services in Chicago
Level 3, Telia and MCI connectivity
Accommodates custom build-outs
1,000 tons of available cooling
$10 million in upgrades
Formerly site of Ameritech’s mission-critical facility